REFUND POLICY
Last updated 1 June 2026
Draft pending legal review — not yet legally binding.
Try before you pay
Course 0 is free, so you can experience System Design Lab before subscribing. We encourage you to start there.
Cancellations
You can cancel your subscription anytime from Account → Subscription. Cancellation stops future billing; your access continues until the end of the period you've already paid for. We don't prorate partial periods. [Confirm.]
Refunds
[State your refund stance — e.g. “We offer a full refund within 14 days of your first payment if you're not satisfied.”] To request a refund, email hello@systemdesignlab.co from your account email.
EU/UK consumers
If you're a consumer in the EU or UK, you may have a statutory 14-day right of withdrawal for digital services. [Confirm with counsel how this interacts with immediate access to digital content and any consent/waiver you collect at checkout.]
Contact
Billing questions: hello@systemdesignlab.co.